At GO TO d.o.o., we provide technical assistance and service for all equipment in our sales program.
How to deal with a product failure or malfunction?
Make sure the product is properly connected. The instructions that came with the help are helpful. If you have them published, you can obtain them from our website or from the product manufacturer's website.
If the product still doesnt work, please contact us by email:firstname.lastname@example.org.
Please describe in detail the problems and your attempts to solve them in the email. If possible, attach photos of connection, fault display, ... and any parameters, if the product allows. Make sure you add the product serial number (if available).
After receiving the email, we will contact you and offer you a solution.